Privacy Policy

At Spark Academy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and Spark Academy mobile application.

We collect the following information: • Personal Information: Name, email, phone number, date of birth, address • Subscription Information: Subscription type, sessions, training days, payments • Attendance Information: Attendance and absence records • Challenge Information: Challenge requests, results, points • Payment Information: Payment method, payment proofs • Images: Profile picture, payment proofs • Location Information: When using map features to determine your location

We use your information for the following purposes: • Managing your subscriptions and requests • Tracking attendance and training • Processing payments and invoices • Managing challenges and rewards • Communicating with you about our services • Improving our services and user experience • Compliance with laws and regulations • Sending important notifications about our services

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use encryption, firewalls, and other security systems. Your data is stored on secure and protected servers.

We do not sell or rent your personal information to third parties. We may share your information only in the following cases: • With service providers who help us operate the website and app (such as payment processing) • When legally or judicially required • To protect our rights and property • With map providers (Google Maps) to determine your location when requesting directions

You have the right to: • Access your personal information • Correct your personal information • Delete your account and information • Object to processing your information • Transfer your data • Withdraw consent at any time • Request a copy of your personal data

We use cookies and similar technologies to improve your experience on the website and app. We use cookies for sessions, authentication, and analytics. You can manage cookie preferences from your browser or app settings.

We do not collect personal information from children under 13 without parental consent. If you are a parent and believe your child has provided us with personal information, please contact us immediately. For children under 14, we require parental consent to subscribe to our services.

We retain your personal information as long as your account is active or as needed to provide our services. We may retain some information for longer periods if required by law or to resolve disputes.

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the website, app, or email. We advise you to review this page regularly to stay informed of any updates.